Thank you for shopping with us! We want to ensure your satisfaction with our products. Please read our Refund and Returns Policy below:

Returns:

If you wish to return an item, please contact our customer service within 14 days of receiving the product. Items must be returned in their original condition, unworn, unwashed, and with all tags attached.

The refund time is 5-8 working days and will be returned to your account via the original route.

Refunds:

We offer refunds on items returned within 14 days of purchase. Refunds will be processed back to the original payment method used during the purchase.

If you would like to exchange an item for a different size or color, please contact our customer service. Exchanges are subject to product availability.

If you receive a defective item, please contact us immediately for assistance. We will arrange for a replacement or issue a refund as per your preference.

Customers are responsible for return shipping costs unless the item received was defective or damaged. Please retain proof of postage when returning items to us.

Return Authorization:

To initiate a return, kindly contact our customer service team within 14 days of receiving your order to obtain a Return Authorizationnumber.

Ensure that returned items are securely packaged to prevent damage during transit. Items should be in their original condition with all tags intact.

Quality Check:

All returned items undergo a thorough quality inspection. Refunds or exchanges will be processed based on the condition of the returned items.

We strive to provide excellent customer service and will do our best to assist you with any returns or exchanges. If you have any questions or concerns regarding our Refund and Returns Policy, please feel free to contact us.

Contact us

Tel: +7460980673

Email:sale@perfsomedia.com

Address:34 YEW GREAVE CRES SHEFFIELD UNITED KINGDOM S5 9AW